Meet Our Team

Bob Aller
Reporter & Website Administrator

Bob Aller has produced & directed documentaries on various subjects including autism, adverse medication reactions, scientific methodology, and prostate cancer. Having graduated from the UCLA film school, Bob later taught filmmaking at the USC School of Cinematic Arts and the Art Center College of Design. His films have received many awards including an Academy Award nomination. Bob created a website for prostate cancer patients that provided educational video interviews with patients and doctors. Bob’s encounter with hospital errors occurred with the death of his wife in 2016, resulting from overdoses of albuterol in the ER at a hospital. That’s how things got started.

Brian Eisen
Advisory Board Member
Brian Eisen is an attorney dealing with health care issues, practicing in Cleveland, Ohio. Mr. Eisen graduated magna cum laude and Phi Beta Kappa from Harvard College in 1988, where he majored in neurobiology. He earned his law degree from Harvard Law School in 1992, graduating cum laude.Prior to starting a law practice, Mr. Eisen spent a year as a law clerk for the United States Court of Appeals for the 9th Circuit and then spent three years as a trial attorney for the United States Department of Justice. While at Justice, he went after the tobacco companies and forced them to remove their billboards from professional sports arenas and stadiums across the country, where they were unlawfully and strategically placed to appear on television.

Since 1996, Mr. Eisen has focused his practice on cases of medical negligence and wrongful death. Mr. Eisen has an extensive track record of success in litigation, trial, and appellate work. Mr. Eisen lectures frequently on topics relating to medical negligence and trial work. While Mr. Eisen is active with patient safety organizations and is a zealous patient safety advocate, he spends most of his time fighting for individual patients after they have become victims of medical error.

As part of his commitment to patient safety, Mr. Eisen actively looks for opportunities to include in his clients’ settlements changes to hospital procedures, and protocols, changes that will benefit future patients.

Although he makes a living representing victims of medical negligence, Mr. Eisen looks forward to the day that preventable medical errors are so rare that he and other malpractice attorneys – like the Maytag repairman – have nothing to do all day.


Marge Benham-Hutchins, PhD, MSN, RN, is a tenured Associate Professor in the College of Nursing and Health Sciences at Texas A&M University-Corpus Christi. Marge received her PhD from the University of Arizona with focus areas on Health Informatics and Health Systems. Marge’s research is guided by the principles of complexity science and includes the use of social network analysis to examine nursing unit communication patterns and relationships to patient outcomes. Ongoing research focuses on patient access to medical information during hospitalization, including nursing bedside shift change reports and medical rounds, influencing chronic disease self-management. The SARS-CoV-2 pandemic has influenced her current research: No Visitors Allowed – In-Patient, Family, and Provider communication during a pandemic and an interdisciplinary project Masked Politics: Mixed Messages from the Texas Governor during the Covid-19 Pandemic

Dr. Benham-Hutchins is also an advocate for the Celiac Disease patient community, a lifetime member of the Society of Participatory Medicine, and a Co-editor of the Journal of Participatory Medicine. Dr. Benham-Hutchins has also been involved with dog and cat rescue and is currently co-chair of the Islander Cat Assistance Team (iCat) at Texas A&M University in Corpus Christy.

Chris Gabbard
Advisory Board Member
Chris Gabbard earned his PhD at Stanford University and is now a Professor of English at the University of North Florida, where he teaches courses in British literature and disability studies.
He is the author of A Life Beyond Reason: A Disabled Boy and His Father’s Enlightenment (Beacon Press 2020), a memoir about raising his son born with Hypoxic-ischemic encephalopathy (HIE), a serious birth complication affecting full-term infants.
His work also includes numerous scholarly articles and book chapters at the intersection of eighteenth-century studies and disability studies. He currently is working on a monograph, Care Ethics in Literature. He sits on the Board of Directors of the DLC Nurse & Learn, the only daycare facility in Jacksonville, Florida, for children with significant impairments and/or complex
medical needs.

Karla R. Dick
Advisory Board Member

Focusing on biology and chemistry, Karla graduated from Tarleton State University in 1993. She received her medical degree from the University of North Texas Health Science Center – Fort Worth in 1997. Her Family Medicine Residency was conducted at the John Peter Smith Hospital in Fort Worth. Karla is Board Certified in Family Medicine and she practices at Family Healthcare Associates in Mansfield, Texas. Karla describes her personal introduction to medical errors: “I felt deep concern about the trauma caused by medical errors through the experience of my twin sister. She was treated at MD Anderson where they neglected to evaluate and document a large breast nodule for a year and a half. It turned out to be cancer. Afterward, the facility refused to acknowledge any mistake. I provided concrete suggestions to prevent such mistakes in the future.

They never responded to my suggestions. I began researching medical errors and decided I was going to do as much as I can for the rest of my career to spread awareness of the prevalence of preventable medical errors.

Medical errors are a public health crisis that the healthcare industry has not adequately addressed. We need more physician and consumer involvement to encourage change. I’m committed to doing whatever I can to improve patient safety.” Karla is an outdoors person. She’s hiked in Tanzania, Ethiopia, Scotland, Iceland, Turkey, and many other places. She also takes in foster dogs and helps to find them homes, including obedience training to help make dog adoptions stick.

Lars Aanning
Lars Aanning is a graduate of the University of Nebraska Medical School where he did his residency in surgery (1981). He was a general surgeon for nearly 30 years. Now, as a patient advocate, he comes to us from Yankton, South Dakota, (population 15,000). Yankton was the first capital of the Dakota Territory. By going through medical charts, Lars has helped harmed patients discover what went wrong – and he has helped families find out why their loved ones died. His hobbies are the history of medicine and WW II – and his grandchildren.

Emily Paterson

Emily Paterson has an MA in Communication Studies along with teaching experience in that field. Emily became a patient advocate following her own child’s preventable adverse event. She speaks to provider and patient groups, as well as families newly harmed by medical errors. On a state level, she is involved with groups concerned with healthcare accessibility. Emily was active with a group that voted in a nurses’ Union, not a small accomplishment in North Carolina. To improve patient safety, she looks forward to pulling back the curtain on more hospital problem issues that can be improved. Emily enjoys time with family, gardening, hiking, tennis, mountain biking, traveling, and loves cats.

Lyn Trott

Lyn Trott RN, BSN, nicknamed Honey Badger for her deep-diving investigative skills during her 3 years as a Senior Investigator with the Texas Medical Board (TMB), assists Hospital Watchdog in reviewing cases. She is a real healthcare sleuth. In Lyn’s 40 years of experience as an RN, she was Quality Patient Safety Manager/Regulatory Activity Coordinator for several years prior to working for TMB, managed nursing education for Dell Children’s Medical Center, and Children’s Hospital of Austin. Lyn’s clinical experience is in pediatric hematology-oncology. Lyn is renovating one of the nicest historic homes in Texas and is a devoted gardener and photographer of the birds and critters that visit her yard.

Robert Oshel
Advisory Board Member

Robert E. Oshel, Ph.D., is an expert in medical malpractice and medical discipline. Before retirement, he was Associate Director for Research and Disputes at the U.S. Department of Health and Human Services’ National Practitioner Data Bank. He was responsible for statistical analysis of the Data Bank’s report information on malpractice payments and licensure, clinical privileges, and other disciplinary actions. He established the Data Bank’s Public Use data file. Robert is active in various patient safety efforts: advising Public Citizen and Consumers Union (Consumer Reports). He frequently consults with newspapers and broadcast outlets concerning stories on medical malpractice and medical discipline issues. He is the author/co-author of many journal articles and a book chapter on these issues.

Arthur Wernick
Advisory Board Member

Arthur Wernick, PharmD, earned his Bachelor of Science degree from the Massachusetts College of Pharmacy and his Doctor of Pharmacy degree from Creighton University. With experience in retail and hospital pharmacy, clinical research and private practice, his exposure to
multiple disciplines provides him with a broad understanding of medication utilization. Focused areas of expertise are in medication therapy management and providing research and expert opinion for law firms in cases of medical malpractice that involve medications. Arthur examines the circumstances of medication errors and provides assessments of their significance both from a legal standpoint and their impact to the patient. An unbiased analysis is a key component in determining an opinion. He has been a guest on several podcasts speaking about medication therapy management, Alzheimer’s Disease, COVID-19 and COVID-19 Long Haulers Syndrome. Being a patient advocate has been the consistent theme throughout Arthur’s career.

Suzan Addison Shinazy
Team Leader

Suzan Addison Shinazy, RN, has been a tireless advocate for patient safety since her mother died of medical errors in 2003. Suzan experienced medical harm herself during surgery in 2012, resulting in a long-term disabling condition. Despite the many daily challenges her condition presents, Suzan created and passionately nurtures a grassroots Facebook page to confront medical harm. In 2015 she founded Medical Error Transparency Plan. The group is a welcoming place to share unique personal experiences and frank viewpoints for about 1,500 men and women who experienced serious harm in the health care system. For over a decade Suzan worked on medical harm issues with the Consumers Union Safe Patient Project. She is a Board member of Health Watch USA and credits both organizations for mentoring her on the critical need for safer patient care. Suzan, also known to rescue stray pets, makes her home in Bakersfield, California.