Welcome to Hospital Watchdog. By accessing or using https://hospitalwatchdog.org (the “Site”), you agree to the following terms (the “Terms”). If you do not agree, please discontinue use.

1. Mission Statement

Hospital Watchdog is dedicated to improving patient safety. We also advocate for justice for patients. Our content is based on government reports, court records, real cases, systemic reviews, and the collective expertise of healthcare professionals, legal experts, and patient advocates.

2. Use Of Site for Personal, Non-Commercial Use

The contents on HWD are intended for your personal, non-commercial use. You may download or copy the Content for your personal use only. The reports on this website may be used only for non-commercial purposes. However, you must not, without the express written approval of HWD, use material from this website for non-commercial purposes or any other purposes beyond personal use and edification. You agree to refrain from interfering with the Site’s functionality or attempting to compromise its security.

3. Important Notice – Disputes Settled by Binding Arbitration

Arbitration Agreement & Class Action Waiver: By agreeing to the terms of service, you agree that all disputes between us will be resolved by binding arbitration. The agreement to arbitration means you are giving up the right to go to court for a trial by jury. Instead, disputes will be decided by a neutral arbitrator. You also agree that all disputes between us will be submitted only on an individual basis.

4. Important Notice — 60 Day Period to Resolve Claim Before Arbitration

Prior to initiating arbitration for a Covered Claim, provide written notice of the potential claim:

• The factual and legal basis for the claim;
• Contact information for the potential claimant and their counsel, if any; and
• The remedies sought, including the amount of claimed monetary damages (the “Notice”).

Such written notice shall be provided on an individualized basis.

Following receipt of the Notice, the parties agree to make a good faith effort for at least 60 days to resolve the claim before resorting to arbitration. To provide notice of a claim to HWD, write to hospitalwatchdogcorp@gmail.com

The Informal dispute resolution process is a prerequisite and condition prior to commencing any formal dispute resolution proceeding. The parties agree that any relevant limitations period and filing fees or other deadlines will be tolled while the parties engage in this informal dispute resolution process.

5. Arbitration Will Follow AAA Rules

Unless you and HWD agree otherwise in writing, any hearings for the arbitration will take place (i) in a location to be determined in accordance with the AAA Rules. Payment of all filing, administration, and arbitrator fees will be governed by the AAA Rules, except that if the arbitrator finds at any time that a claim was filed frivolously, for purposes of harassment, or otherwise in bad faith, then the filing party will reimburse the other party for all costs and fees, including attorneys’ fees, associated with that claim.

6. Disclaimer

• The information provided on the Site is for advocacy and informational purposes only. It does not constitute medical, legal, or professional advice.
• While we strive for accuracy, we do not guarantee the completeness or reliability of our content. Users should verify information independently when necessary.

7. Third-Party Links

The Site may feature links to external websites for informational purposes. Hospital Watchdog does not endorse or assume responsibility for the content, privacy practices, or reliability of these external websites.

8. User-Generated Comments

Any online commenting community flourishes only when members feel welcome and safe. You agree not to use language that abuses or discriminates on the basis of race, religion, nationality, gender, sexual preference, age, region, disability, etc. Hate speech of any kind is grounds for immediate and permanent suspension of access to the Service.

HWD reserves the right to delete, move, or edit comments that it, in its sole discretion, deems abusive, defamatory, obscene, in violation of copyright or trademark laws, in violation of these Terms of Service, or otherwise unacceptable.

By submitting a comment, you are consenting to its display and publication on the Site and for related online and offline promotional uses.

9. Changes to These Terms

We reserve the right to revise these Terms periodically. Any updates will be posted on this page with a revised Effective Date. Continued use of the Site after updates constitutes acceptance of the revised Terms.

10. Contact Us

For inquiries, please contact us:

Address: Hospital Watchdog
2355 State Street, Ste. 101
Salem, OR 97301

Phone: 971.772.4445

Email: hospitalwatchdog@gmail.com